Oak Server

Location: Oaks of Louisiana
Department: Food Service - Food Service-Dining
Classification: Full-Time
Shift: 7:00 AM-7:00 PM
Date Posted: 9/11/2019
Description: The Oaks of Louisiana Tower/Savannah Food Server

Position Purpose:
Performs a variety of food service and dish room duties aimed at providing our residents, their guests, and staff with fast, friendly, accurate and safe service while dining at the Tower Bistro, the Tower Oak Room, and the Savannah dining room. These duties include preparation, presentation, and service of food as well as sanitation and cleaning duties as assigned by management. Proactively seeks knowledge of menu items and ingredients. Each server has the responsibility of providing a safe environment for residents and staff through working immediately to correct any hazards and unsafe conditions or reporting conditions to management as well as working safely as not to endanger themselves, co-workers, or residents.

Key Accountabilities:
- Properly fill out meal tickets for fast and accurate service
- Maintain the needs of all residents in section and dining room
- Notify fellow server or management if additional assistance is required
- Offer a friendly greeting, smile, and make eye contact with every resident and guest
- Let residents know you will serve them shortly if you are helping another resident or guest
- Thank each resident and guest
- Give residents your full attention throughout their service
- Complete assigned work lists
- Maintain inventory of food and beverages as well as needed supplies for the shift
 
SERVES OUR RESIDENTS
- Provide residents with fast service
- Provide residents with friendly service
- Prepare for service
- Adhere to all Health Code policies and standards as ordained by the Health Department
- Ensure all stored food and beverages are accurately labeled and dated
- Rotate all food and beverages for freshness
- Purge any expired food and beverages
- Maintain the sanitation and cleanliness of kitchen and dining room
- Adhere to all work rule policies regarding safety
- Utilize badge cards to help ensure a safe environment
- Report any incident or accident to management
- Ensure all walking surfaces are safe from slip and trip hazards
- Ensure safe storage and display of dishes, utensils, etc.
- Immediately correct unsafe conditions or notify management
- Keep work area free from clutter to avoid injury to residents and co-workers
- Know the contact numbers for the nurse and security in case of incident or accident
- In case of emergency be able to assist with the needs and safety of residents
- Be in uniform at all times including non-slip, brown or black shoes 
 
Minimum Qualifications
- High school diploma or equivalent
- Be able to work a flexible schedule including holidays and special events
- Previous food service and/or bartending experience preferred
- Good communication skills
- Friendly customer service skills
- Must be able to obtain Shreveport ABO and Louisiana Responsible Vendors card.
 
Management has the right to add or change these duties of the position at any time
 

Willis-Knighton is an equal opportunity employer and thus, manages its employment and employee relations policies, practices and benefits without regard to age, race, sex, color, creed, religion, national origin, disability, veteran, or other protected status where otherwise qualified.